TONINO LAMBORGHINI MOBILE STORE

Customer Service

SHIPPING & DELIVERY

Products purchased on the http://lamborghinimobile.co.uk/ website are normally delivered within 5 working days from the payment confirmation date in Europe zone, and within 8 days for all other destinations. Products shall, in any case, be delivered within 30 days in accordance with the terms foreseen by laws in force.

In order to receive your purchase within Christmas time you need to complete the order by December 16th, 2016.*

*Bad weather, customs issues and remote locations are excluded.

Deliveries may incur slight delays during holiday periods and couriers do not deliver on 25/12, 26/12, 01/01 or on weekends.

PAYMENT

The purchases made on http://lamborghinimobile.co.uk/ can be paid by credit card via PayPal.

Once the order is complete, you will receive a confirmation email containing your Order Number and a summary of the purchase details. Remember that you can check the status of your order at any time in the relevant section of your profile.

Checkout with PayPal – Faster. Safer. Easier.
PayPal is a service that enables you to pay, send money, and accept payments without revealing your financial details.

Stay secure and protected
PayPal uses the latest in data encryption and anti-fraud technology to keep your information secure, reducing the risk of online fraud.

Pay with flexibility
Register your credit card or debit card with your PayPal account. You can pay by simply choosing PayPal at checkout, logging into your PayPal account, and confirming your payment. We complete the process for you, without sharing your financial details with merchants and sellers.

It's quick and easy
Simply choose PayPal when you select a payment option on this site, and you can quickly open a PayPal account and add your payment method to complete your purchase. You can use your PayPal account to shop safer with millions of merchants and sellers around the globe wherever you see the PayPal logo. Every day, 100 million people use PayPal in 190 countries and with 21 different currencies.

PayPal Buyer Protection
If an eligible item that you’ve purchased online doesn’t arrive or doesn’t match the seller’s description, PayPal will look into it. If it's discovered that something is wrong, PayPal Purchase Protection will reimburse you for the full purchase price of the item plus shipping costs.

WARRANTY

Tonino Lamborghini Mobile, in accordance with European Directive 44/99/CE, provides Consumers with a legal warranty that the purchased products are free from material or manufacturing defects, and conform to the descriptions published on the Site for a period of 1 (one) year from the date on which the Products are delivered to the Consumer. Warranties are not applicable when Products have been used or washed in an inappropriate manner, without following the instructions/warnings provided by the Seller and/or the Owner of the product, on the information leaflets, tags or labels.

RETURNS & REPLACEMENTS

Information Notice on the right of withdrawal and return of faulty and non-conforming goods
Right of Withdrawal
You are entitled to withdraw from the contract, without stating a reason, within 7 days from when you or any appointed third-parties (i) receive the product or (ii) if several products on one order are delivered separately, from the date the last product was received.

To exercise this right, you can send an explicit declaration to Tech Project Corporation, with registered office in 170, Seohyeon-ro, Bundang-gu, Seongnam-si, Gyeonggi-do,13590, Korea, using the contact form or email address support@lamborghinimobile.eu stating your intention to exercise your right of withdrawal. Remember to insert the completed RMA form in the packaging together with the "Return Materials Authorisation (RMA) Code" you receive from our Customer Care service and send it to:

Tech Project Corporation - 170, Seohyeon-ro, Bundang-gu, Seongnam-si, Gyeonggi-do,13590, Korea

To meet the withdrawal deadline, it is sufficient for you to submit your request form before the withdrawal period expires.

If you withdraw from this contract, we shall refund all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which Tech Project Corporation receives your decision to withdraw from this contract. We will carry out such refunds using the same means of payment as you used for the initial transaction, unless you request the refund via a different means of payment, in which case you will be charged for any additional fees incurred as a result of your choice of such means. We may withhold the refund until we have received the returned goods.

If you have received the product, please return it to Tech Project Corporation without undue delay and, in any event, within 14 days from the day you sent notice of your withdrawal. The deadline shall be met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Return due to defect or nonconformity
If you have received an incorrect or damaged product, please contact our Customer Care service. You can do this using the contact form or by writing to support@lamborghinimobile.eu.

Customer Care will send you a confirmation email with shipping instructions and indications on how to change or request a refund for the purchased product.